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Data Privacy and Protection

## What Information Bairn Collects

Updated over 8 months ago

What Information Bairn Collects

Child Profile Information

  • Name: Child's first name for story personalization

  • Age Group: Toddler, Preschool, Elementary, or Tween for age-appropriate content

  • Interests: Current interests and preferences for content customization

  • Avatar: Selected avatar for profile identification

Content and Usage Data

  • Created Content: Stories and podcasts you generate

  • Voice Conversations: Recordings used for content creation (automatically deleted after processing)

  • Listening History: What content is played and completion rates

  • App Usage: How you navigate and use the app

Account Information

  • Email Address: For account access and important notifications

  • Subscription Plan: Novella (free) or Opus (premium)

  • Device Information: iOS device type and app version for technical support

How Your Information Is Used

  • Content Creation: Personal information creates unique, tailored stories and podcasts

  • Age Appropriateness: Age group ensures content matches developmental stage

  • Service Improvement: Usage patterns help improve app features and performance

  • Customer Support: Account information helps resolve technical issues

Your Privacy Controls

Managing Your Data

  1. View Your Information: Access all stored data in Account Settings

  2. Update Profiles: Modify child profiles and preferences anytime

  3. Delete Content: Remove individual stories, podcasts, or entire profiles

  4. Close Account: Complete account deletion removes all family data

Data Protection Measures

  • Encryption: All personal data is encrypted during storage and transmission

  • Access Limits: Only authorized Bairn staff can access your information

  • No Data Sales: Your family's information is never sold to third parties

  • Child Safety: Extra protections for children's information following COPPA guidelines

Common Privacy Questions

What happens to voice recordings?

Voice conversations are processed to create content, then automatically deleted. They are not stored permanently.

Can I see what data you have about my family?

Yes. Go to Account Settings > Privacy to view all stored information about your family.

How do I delete my child's information?

In Account Settings, select the child profile and choose "Delete Profile" to permanently remove all their information.

Do you share information with other companies?

No. We do not sell or share your family's personal information with other companies for marketing purposes.

How is my payment information protected?

All payments are processed through Apple's App Store billing system. Bairn never sees or stores your payment information.

Getting Help

For privacy questions or to request data deletion, contact our support team through the app or email [email protected].

Note: Bairn is designed specifically for families and follows strict privacy practices to protect children's information.

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