Voice Options
Available Voices
Thade: Available on all plans (Novella and Opus)
Lori, Nelson, Paris: Premium voices (Opus plan only)
All voices provide high-quality narration suitable for children's content.
Audio Quality
What You Can Expect
Format: High-quality WAV audio files
Quality: Clear, professional narration optimized for iOS devices
Consistency: Consistent audio quality across all content
Playback Controls
Speed Options: Slow, Normal, Fast playback speeds
Volume Control: Standard iOS volume controls
Progress Tracking: Automatic bookmark saving of listening position
Audio Settings
Changing Voice Options
Open Account Settings
Select Audio Preferences
Choose your preferred voice (premium voices require Opus plan)
Adjusting Playback Speed
Tap the speed control during audio playback
Choose from Slow, Normal, or Fast options
Setting is remembered for future playback
Common Audio Issues
Audio Not Playing
Check device volume and mute switch
Ensure stable internet connection
Restart the app
Check if content has finished downloading
Poor Audio Quality
Check your internet connection
Ensure you have adequate device storage
Try restarting the app
Contact support if issues persist
Audio Cutting Out
Close other apps to free up device memory
Ensure stable WiFi or cellular connection
Try downloading content for offline listening
Offline Listening
How Downloads Work
Stories and podcasts can be downloaded for offline listening
Downloaded content plays without internet connection
Files are stored locally on your iOS device
Downloaded content maintains full audio quality
Managing Downloads
Tap the download button on any story or podcast
Monitor download progress in the app
Manage downloaded content in your library
Delete downloads to free up device storage
For audio support questions, contact us through the app or email [email protected].